Marketplace Terms & Liability Acknowledgment
Version 1.0 · Last updated August 7, 2026
1. Blocks Buddies is a marketplace, not a service provider
Blocks Buddies operates a neutral online marketplace. We connect people who need local tasks done ("Needers") with independent individuals and businesses who choose to perform them ("Providers").
We do not perform tasks. We do not employ, supervise, direct, schedule, train, or control Providers. We do not inspect job sites, supply tools or vehicles, or guarantee that any job will be performed at all, on time, safely, lawfully, or to a particular standard.
Every agreement to perform work is formed directly between the Needer and the Provider. Our role is limited to hosting listings, facilitating offers and messaging, holding payment in escrow, and administering a dispute process.
2. Provider responsibilities
- Providers are independent contractors and are solely responsible for how work is performed.
- Providers must hold any license, permit, certification, or insurance required by law for the work they accept, and must not accept work they are unqualified to perform.
- Providers supply their own tools, materials, transportation, and safety equipment, and are responsible for their own workplace safety.
- Providers are responsible for their own taxes, withholdings, and any business registrations. Blocks Buddies does not withhold taxes and issues no employment benefits.
- Providers must not subcontract a job to an unverified third party or bring additional people to a job site without the Needer's consent.
3. Needer responsibilities
- Describe the job accurately, including scope, location, access, hazards, and budget.
- Independently confirm that the Provider is suitable, and where relevant licensed and insured, before allowing work to begin.
- Provide a reasonably safe environment, secure pets, and remove or disclose known hazards (unstable structures, electrical issues, biohazards, firearms, and similar).
- Secure valuables and confidential documents, and supervise access to your property.
- Fund escrow through the platform and never pay or arrange work off-platform.
4. Injury, property damage, and loss
Physical work carries risk. By posting, bidding on, accepting, or performing a job you acknowledge and accept that risk.
Blocks Buddies is not responsible or liable for bodily injury, death, illness, property damage, theft, loss, delay, or any other harm arising out of a job, a job site, the conduct of any user, or work performed or not performed. Any such claim is between the Needer and the Provider.
Blocks Buddies does not provide workers' compensation, occupational accident, general liability, cargo, or property insurance to any user. We do not insure your belongings or a Provider's work.
Report injury, damage, or theft to the appropriate emergency services, police, or your own insurer first. You may also open a dispute with us; our review is limited to escrowed funds on the platform.
5. Quality of work and disputes
We do not warrant the quality, workmanship, or outcome of any job. Ratings, reviews, and verification badges are informational only and are not a guarantee.
Either party may report an issue on an active or completed job. Reporting an issue pauses release of escrowed funds and opens a dispute for our review. We may request evidence and will decide how escrowed funds are handled. That decision is final within the platform and is limited to the escrowed amount — it is not a determination of legal fault and does not restrict either party's rights outside the platform.
6. Verification and background checks
Verification steps such as email confirmation, government ID verification through our payments partner, payout account linking, staff review of uploaded license or insurance documents, and manual account approval reduce risk but do not eliminate it. A badge confirms that a specific check was completed at a point in time. It is not an endorsement, a guarantee of honesty or competence, and not a substitute for your own judgment.
7. Off-platform contact and payment
All job communication and payment must stay on the platform. Sharing phone numbers or email addresses in messages or offers is automatically blocked, and repeated attempts are logged and reviewed. Moving a job off-platform removes escrow protection, dispute eligibility, and review history, and is grounds for suspension or removal.
8. Indemnification
You agree to defend, indemnify, and hold harmless Blocks Buddies and its owners, officers, employees, and agents from and against any claim, demand, loss, liability, damage, fine, penalty, cost, or expense (including reasonable attorneys' fees) arising out of or related to: (a) your use of the platform; (b) any job you post, bid on, accept, or perform; (c) injury, death, or property damage connected to a job; (d) your breach of these terms or any law; (e) your misrepresentation of identity, licensing, insurance, or experience; or (f) any dispute between you and another user.
9. Limitation of liability
The platform is provided "as is" and "as available" without warranties of any kind to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, Blocks Buddies' total aggregate liability to you for any claim relating to the platform or any job is limited to the greater of (a) the total platform fees you paid us in the twelve months before the claim, or (b) $100. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost income, or loss of goodwill, even if advised of the possibility.
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you. In that case our liability is limited to the smallest amount permitted by law.
10. Release between users
Because Blocks Buddies is not a party to the agreement between a Needer and a Provider, you release Blocks Buddies from all claims, demands, and damages of every kind arising out of or connected with any dispute between users, including disputes about job quality, payment, injury, damage, or conduct.
11. Acknowledgment and versioning
You accept this document when you create an account, and again at the job level when you hire a Provider or make an offer on a job. Each acceptance is recorded with the agreement version, the date and time, and basic device information.
When we make a material change we publish a new version. You will be asked to accept the new version the next time an acknowledgment is required. Your acceptance history is visible in Settings under Legal & Agreements.
Questions: contact@blocksbuddies.com.
